Kings Game Privacy Policy — How Safe Is Your Data With Us

1 What Information We Collect

We collect various types of information when you create an account and use services on the Kings Game platform. This data falls into two main categories — what you provide directly and what is collected automatically.

We never collect your social media passwords or sensitive health information.

2 How data is collected

Kings Game collects your information in several ways:

• Information Provided Directly: Information you provide directly through registration forms, KYC verification, support tickets, or live chat.
• Automatically Collected: When you use the platform, device and usage information is collected through cookies and tracking technologies.
• From Third Parties: Information received from payment processors or identity verification providers, shared with your consent.
• Public Records: Information verified against government databases where required to meet legal obligations.

We explain why each piece of information is needed. If you choose not to provide certain data, some services may be limited — but you will always be informed of this beforehand.

3 Purpose of data use

Kings Game uses your information for the following specific purposes:

• Account management: To handle registration, login, password recovery, and keep your account secure.
• Identity Verification: To complete age verification and the KYC process.
• Transaction Processing: Processing deposits and sending withdrawals.
• Customer support: To respond accurately to your complaints or inquiries.
• Security & Fraud Prevention: To detect suspicious activity.
• Relevant offers: To send you bonus and promotional offers tailored to your preferences (you may opt out at any time).
• Legal Obligations: To comply with regulatory requirements and anti-money laundering regulations.

4 Data Storage & Security Measures

Kings Game uses industry-leading technology to protect your data. Our security framework is outlined below:

• 256-Bit SSL/TLS Encryption: Every data transmission is fully encrypted.
• PCI DSS Compliance: Payment information is stored in compliance with international security standards.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Regular security audits: Regular audits conducted by third-party security specialists.
• Restricted Access Policy: Only authorized personnel have access to specific data.

Please note, however, that no one can guarantee 100% security on the internet. Keep your password confidential and report any suspicious activity to us immediately.

5 Sharing Data with Third Parties

Kings Game may share your information with third parties under strictly controlled circumstances, including:

• Payment processors: bKash, Nagad, Rocket, or other payment gateways — solely to process transactions.
• KYC Service Provider: Authorized body for identity verification.
• Law enforcement agencies: Under a court order or valid government request.
• Game software providers: Minimum information required to launch games.
• Auditors & Regulatory Bodies: Information required to maintain our license.

Each of these third parties is bound by a confidentiality agreement with Kings Game and may only use data for specified purposes.

6 Cookies Policy

Kings Game uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential cookies: Maintaining login sessions, security tokens — disabling these will prevent the site from functioning properly.
• Functional Cookies: Remembering language preferences and game settings.
• Analytics cookies: To understand page visits and usage patterns (no personal identification involved).
• Performance cookies: To measure site speed and performance.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Your Rights

Every user associated with Kings Game has the following rights over their personal data:

To exercise these rights, email us at support@kingsgame.click. We will respond within 30 days.

8 Minor protection

Kings Game strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Our measures to protect minors:

• Date of birth is verified at the time of registration.
• Age is verified through the KYC process.
• If a minor's account is identified, it is immediately closed and all transactions are reversed.

If you become aware of a minor using Kings Game, please notify us at support@kingsgame.click.

9 Data retention period

Kings Game retains your information for a set period, determined by legal obligations and business requirements:

• Active Account: All data is retained for as long as your account remains active.
• After account closure: Financial records are typically kept for up to 5 years to meet legal obligations.
• KYC Documents: Retained for up to 6 years after verification.
• Marketing information: Deleted within 30 days of opting out.
• Support conversations: Deleted 2 years after last contact.

After the designated retention period, data is securely and permanently deleted or anonymized.

10 Changes to the Privacy Policy

Kings Game may update this Privacy Policy as needed. In the event of changes:

• You will receive a notification to your registered email at least 7 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For major updates, your acceptance of the revised policy will be required upon your next login.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please check this page regularly.

11 Get in Touch

For any privacy-related questions, concerns, or rights requests, please contact our Data Privacy Team:

• Email: support@kingsgame.click
• Live Chat: 24/7, 7 days a week (Bangla support available)
• Response time: 24 hours for general inquiries; 30 days for data rights requests

For more detailed legal information, please refer to our Terms & Conditions View page.